PROFESSIONAL ACHIEVERS TOASTMASTERS CLUB #8132
MONTHLY MEETING: SATURDAY, SEPTEMBER 12, 2014
ALTOONA PUBLIC LIBRARY 700 8TH STREET S.W. ALTOONA, IA
MEETING: 1 TO 4 P.M. “POST TOASTIES” social time until 5:00 p.m.
LESSON SPEAKER: Kathleen Deal, JD Kathleen Deal Consulting presenting
“Recognize – Neutralize Defensive Behavior” Learn the facts and particulars of coping with “defensive behavior.” This session will provide an in-depth awareness of what could trigger
defensiveness – – how to prevent or lessen defensiveness – – how to respond to defensive behavior from others – – master skills that prevent the “escalation” of defensive behavior – or minimize its duration and intensity – – plus, how to recognize and deal with one’s OWN defensive behaviors.
When people hear the name Kathleen Deal, they immediately know “THIS will be GOOD!”
Kathleen Deal is a licensed attorney as a state and federal prosecutor, who pioneered environmental criminal prosecutions, as well as health care and other frauds. Leaving corporate law, she was retained as a trainer by the U.S. Dept. of Justice for training agents, attorneys and support staff, while also serving as a Sales Trainer for a pharmaceutical company. Kathleen is certified to train a plethora of company/corporate leadership, professional and communication skill programs and seminars, as well as those she has developed and perfected….always tailored to the specific needs and/or requests of the client. This session is your opportunity to truly “learn from a professional trainer,” (but at no cost, we get it “for free!”)
Professional Achievers program: 2:00 p.m.
Toastmaster – Jacque Johanson
Speaker #1 – Claude Hartman Speaker #2 – Sal Salgado
General Evaluator – Joan Johanson Timer – Maureen Backstrom
Evaluator #1 – Anne Sposato
Educational Tip – Anne Sposato Jokester – Joan Johanson
“Post Toasties” social time treats offered by Jacque Johanson
Everyone feel free to bring a guest so they do not miss this fantastically interesting and
beneficial topic!